Shipping Policy

At Chase Containers LTD, we are committed to providing a reliable, efficient, and transparent shipping experience for every customer across Australia and the United States. Please review the information below to understand how we process and deliver your order.

Order Processing Time

Orders placed before 5:00 PM local time (Sydney time for Australia, New York time for the USA) will begin processing the same business day. Orders placed after the cutoff time will begin processing the next business day.

Processing Time: 2–4 business days
Business Days: Monday to Friday (excluding public holidays)
Please allow for slight delays during peak seasons or high-demand periods.

Shipping & Delivery Time

Once your order has been processed, it is handed over to our trusted freight and logistics partners for delivery.

Transit Time: 5–7 business days
Total Estimated Delivery Time: 7–11 business days from the date of order
Delivery times may vary depending on your location, weather conditions, and road access. We strive to ensure your order arrives safely and on time.

Shipping Charges

Flat Rate Shipping Fee:
AUD $755.00 for orders shipped within Australia
USD $500.00 for orders shipped within the United States

This fee includes handling, logistics coordination, and freight delivery. Additional charges may apply for remote or hard-to-reach areas. We will contact you if applicable.

Taxes & Duties

Australia: All prices are inclusive of GST (Goods and Services Tax). No additional tax is charged at checkout.
United States: Sales tax will be calculated and applied at checkout based on your shipping address.
Import Duties: Not applicable, as all orders are shipped domestically within each country.

Delivery Coverage

We currently deliver across mainland Australia and all 50 U.S. states, including major regional areas.
We do not deliver to offshore territories or extremely remote areas that are inaccessible by standard freight transport.
If you’re unsure whether your location is eligible, please contact us before placing your order.

Delivery Requirements

To ensure smooth delivery:

Provide a complete and accurate shipping address
Ensure your site is accessible by freight trucks and has sufficient space for unloading
If site access is limited or unloading assistance is required, please contact us in advance
If delivery fails due to inaccurate information or access limitations, redelivery charges may apply

Tracking Your Order

Once your order is dispatched, you will receive an email with:

Tracking details
Estimated delivery date
Shipping provider contact information (if available)

If you need help tracking your shipment, feel free to contact our customer support team.

Contact Us

If you have questions or need support regarding your delivery:

  • Email: support@chasecontainersltd.com
  • AUS Phone: +61480089653
  • USA Phone: +12524042906
  • USA Registered Address: 1633 W Innovation Way Ste 500LEHI, UT 84043
  • USA Company Registration Number: 000643880AL
  • Australia Registered Address: 7 Gould St, Strathfield South NSW 2136, Australia
  • Business Registration Number(ABN ): 60 663 819 805

    Opening Hours:
  • Monday to Friday: 08:00 AM – 05:00 PM
  • Saturday & Sunday: Closed (GMT+10:00) Australian Eastern Standard Time (Sydney)

We appreciate your trust in Chase Containers LTD. Our team is here to ensure your container delivery is smooth, secure, and handled with care.